Customer Feedback

Welcome to the West Lothian Social Policy Customer Satisfaction Survey 2026/27

Your feedback matters to us.

It is important to us that we know what you think about our services and if there are any ways we can make it better. If you have used or accessed any  Children, Community Care, Mental Health or Business Support services in social policy since April 2026 we have some questions we would like to ask you about us and our work with you. If you have accessed a number of different services in Social Policy, you can complete a feedback form for each service.

Please help us by completing our online customer feedback form.

Social Policy Customer Survey (opens new window)