Listen & Link
What is Listen & Link?
Listen & Link is an early help phone line service for children, young people and families who have concerns for the mental wellbeing of a child or young person in their household. Or, the child or young person may be worried about their own mental wellbeing. The service is self-referral. This means a young person or adult can make the call themselves, directly to the service.
What will happen when you contact Listen & Link?
When you make a call to Listen & Link or fill in a call back request form it will let us know you would like someone to call you back. We will aim to respond within 36 hours.
One of our Listen & Link family support staff will respond to your call, then work closely with you to:
- Give you the space and time to talk, helping you to explore your situation and help you to identify a way forward. Listening means that we will let you direct the conversation to wherever you want to go.
- Talk through options, and consider child, youth and family services and supports that are available in the community to help your child and family's wellbeing.
- Advise if a referral for more intensive support may be required.
- Please note: Listen & Link is not a medical or a legal service. Staff will not be able to give medical or legal advice.
Listen & Link service is available to:
- Anyone aged 5-25 (26 if care experienced)
- Live in West Lothian
- Children, Young people and families who are in the first stage of seeking support with their mental wellbeing
Contact Number
Sometimes things feel really difficult but somehow we manage, other times things feel overwhelming or that we can't cope. Whatever is happening for you at the moment, if you want to understand more about how you're feeling, get information or find out what support is available to you. Please call Listen and Link on 01506628160 or fill in your details below and someone will get in touch with you. The Listen and Link team will hear what is going on for you at the moment and what you think can help you feel better.
West Space Website
Listen and Link Service (opens new window)
Voice
Text Voice to 85258
VOICE is a 24/7 text message service for up to 24 year olds to text when they may be struggling with anxiety, loneliness or depression through to self-harm or suicidal thoughts. You can text VOICE 24hours and it is available everyday. Once you text you will get a reply within 5 minutes and you can chat for 1 hour through text. There's no charge to use VOICE 85258 and the service is discreet and easily accessible. It won't appear on a mobile bill and requires no app, data, password or registration.
